Technical Help


How do I view PDFs?

You will need Adobe’s Acrobat Reader in order to view PDF files.

You can download Acrobat Reader free of charge from the Adobe website.
Visit Access Adobe to find out how people with disabilities can get the most from this software.

What is a PDF?

PDF stands for Portable Document Format - this is simply a type of formatting that enables printable documents, like our Race for Life sponsorship forms, to be displayed identically on any computer system.

Our forms are available as PDFs because:

  • PDF documents always retain the "look and feel" of the original.
  • Anyone can view a PDF document, but is not able to alter it.

To read & print a PDF, you have to use a special free program called Acrobat Reader (created by a company called Adobe) - see above.

Adobe Flash

Flash is an application from Adobe which creates low-bandwidth animation and interactivity. You can view Flash movies on your browser, if you have the correct Flash Player installed.

You can download and install Flash players from the Adobe website, which also provides help using the Flash Player plug-in.  Adobe Flash players are free.


Verify your system requirements

Make sure you are running a Silverlight-compatible Windows operating system and browser and that you have uninstalled any previous version of Silverlight or code name "WPF/E."

Compatible Operating Systems and Browsers

Operating System Windows Internet Explorer 7 Internet Explorer 6 Firefox 1.5, 2, 3 Safari
Windows Vista Yes  - Yes Yes
Windows XP SP2 Yes Yes Yes Yes
Windows 2000 - Yes** - -
Windows Server 2003 (excluding IA-64) Yes Yes Yes -
Mac OS 10.4.8+ (PowerPC) - - Yes* Yes*
Mac OS 10.4.8+ (Intel-based) - - Yes Yes

* Silverlight 1.0 Only ; ** Silverlight 2 Only

Minimal Requirements

Components Requirement
Personal Computer running Windows X86 or x64 500-megahertz (MHz) or higher processor with 128-megabytes (MB) of RAM
Mac OS 10.4.8+ (PowerPC) PowerPC G4 800-MHz or higher processor with 128-MB of RAM
Mac OS 10.4.8+ (Intel-based) Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 128-MB of RAM

RECOMMENDED: Use Silverlight in the 32-bit Internet Explorer process on x64 systems. Most browser plug-ins (including Silverlight, Flash, Java and almost all ActiveX controls) only work in 32-bit browsers currently.

Download Silverlight

Click on the link below to start.


For Windows Internet Explorer users:

The browser will prompt you to either run or save the installation file (Silverlight.2.0.exe). Click Run to start the download. When the download is finished, the browser prompts you again to run the installer. Click Run to start the installation. Note that you must have sufficient administrative privileges to install Silverlight.

For Mozilla Firefox users:

Save Silverlight.2.0.exe to your hard disk. Once the download is finished, click Open. The installation starts.

Install Silverlight

  • If you are running the Windows Vista operating system, you will be prompted for security permissions. To continue, you need to approve.
  • Click 'Install now' after reviewing the license agreement and privacy statement.
  • If you have had a previous version of Silverlight installed, or are using Mozilla Firefox, you will need to restart your browser.
  • You can now use Silverlight.
Latest News....

Pack Monday Fair - Sherborne
04th Dec 2017

Pack Monday Fair – Sherborne Local events management company Events Crew Limited has reached agreement with Sherborne Castle Estates regarding the future running of Sherborne’s historic...

The Great Wellington Walk
28th Nov 2017

The Great Wellington Walk Events Crew were honoured to have worked on yet another successful charity event recently. Following the success of our Sherborne Castle Fireworks display, the team were t...

Sherborne Castle Fireworks 2017 Review
08th Nov 2017

Sherborne Castle Fireworks 2017 In the clear skies above Sherborne Castle on Saturday November 4th, the 38th Annual Sherborne Castle Fireworks once again lit up the night and thrilled the 8000-stro...

Events Crew Further Strengthen Management Team to Support Growth
05th Oct 2017

Events Crew Further Strengthen Management Team to Support Growth Following on from a very successful season working on some of the UK’s major events, Events Crew are pleased to announce that ...

Enhanced Management Team for Events Crew
13th Feb 2017

Press Release – 13th February 2017 Events Crew are pleased to announce that Geoff Binding, formerly Partnership Manager for Virgin Sport, has joined the team for the 2017 season and will be...